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You are here: Home / Community Education / Enrichment Classes / Refund Policy

Refund Policy

Community Education (CE) Refund Policy

Refund Policy for Community Education classes and camps:

100% refunds are given for those classes that are canceled. A 90% refund will be given to written requests 1 week prior to the start of the class/camp.

Request must be made during business hours Monday-Friday, 8:00 am - 5:00 pm. Requests made after business hours or during an Eanes ISD holiday will be considered as the following business day. An example, a request for a refund made at 10:00 pm on a Monday night will be treated as a request made on a Tuesday morning. A request made during Spring Break on a Wednesday will be treated as a request made on the returning Monday.

Injury requests for refunds are considered on a case to case basis for a partial 50% refund. Documentation is required for consideration.

Requests for refund must be made in writing to the Community Education Office or e-mailed to Kyle Groover at . No phone calls or voice messages accepted. Refunds will be made by check or to the credit card account used when registering.

Students with disruptive behavior may be removed from class with no refund given. 

Class fees are not prorated for late enrollment, missed classes and /or non- attendance.